The Responsible Service of Alcohol course was introduced by the Department of Gaming and Racing in October 1996.The RSA course is a theory based course with a Certificate issued on successful completion of the course. All Participants will receive an RSA course manual.

Target Audience:

All permanent and casual staff members involved in the sale, supply or service of liquor in licensed venues.

Liquor licensees and club secretaries.

Any other person involved in the sale, supply or service of liquor in licensed venues.  This includes club directors and volunteers serving liquor under temporary or permanent function licences.

Under new Regulations, security officers engaged near licensed premises who perform crowd control or doorperson activities must have completed Liquor Administration Board-approved RSA training from March 1st, 2005.

Additional Material

Prelicensing student information

Student Handbook

Objectives:

After completing this course, students will:

• Identify the concepts of Responsible Service of Alcohol
• Identify the legislative framework for Responsible Service of Alcohol
• Identify the impact of Alcohol abuse
• Implementing Responsible Service of Alcohol
• Measuring the outcomes of Responsible Service of Alcohol

Duration:

7 Hours (1 Day) BOOKINGS ESSENTIAL

Course Content:

• Demonstrate your ability to comply with the legal responsibilities.
• Define a standard drink and understand their strengths.
• Know the effects of alcohol on the community and individuals.
• Recognise the levels of intoxication of customers.
• Display skills in the prevention and detection of minors on licenced premises.
• Taught strategies in the effective prevention or control of intoxication.
• How to prevent violent or offensive behaviour amongst customers.
• Control and monitoring for improved focus on customer’s welfare.
• Improve communication with patrons in order to competently advise options available.

Course Fee: $85 (cash, cheque, money order, visa or mastercard)

Enrolment:

Bookings are Essential – email or fax application form.

Venue: Level 1 - 44 South Street, Granville (2 minutes walk from Granville Railway Station)

Dates: 27th July, 13th August, 20th August, 10th September, 17th September 2010.

Times: 9.30am – 4.30pm (do not arrive before 9am)

RSA and RCG Special Package $140 for both

Application Forms:

RSA Application Form